Emergency Contact Information

The following are telephone numbers that GNYHA members may use to contact GNYHA in the event of an emergency. To assist members, GNYHA provides staff coverage at the New York City Office of Emergency Management (OEM) Emergency Operations Center (EOC) whenever the EOC is activated. Although the EOC is located in New York City, GNYHA staff at the EOC are available to assist all members, whether located in or outside New York City, and to coordinate with all appropriate local agencies, including emergency management agencies, wherever they may be located as well. 
  • GNYHA's Main Office Number: (212) 246-7100 
    (A recorded message providing instructions for reaching GNYHA staff will be provided during hours that the office is closed.)
  • GNYHA has also established the following number—1-866-GNYHAGO (1-866-469-4246)—for use in the event of a telephone system failure of GNYHA's main number or in the event that GNYHA employees are unable to access GNYHA's offices.
  • GNYHA's desk at OEM: (718) 422-8770
  • OEM's 24-hour emergency telephone number: (718) 422-8700—for use only in the event of significant emergencies when GNYHA members are unable to reach GNYHA.  
In the event of an emergency, GNYHA is available to provide services to members, including the following:
  • providing information regarding the emergency or event as well as the status of key governmental services (e.g., mass transportation);
  • link members to key governmental agencies for assistance;
  • obtain and facilitate transportation of medical supplies to members;
  • act as a liaison with suppliers and other vendors; and
  • provide information regarding the opening of public shelters.

GNYHA also provides its members with contact numbers for many local, state, and Federal agencies that GNYHA members may need to contact in an emergency.

Note that the Federal Emergency Management Agency, the U.S. Environmental Protection Agency, and the U.S. Department of Homeland Security have indicated that GNYHA members should not call them directly; they must first call their comparable local agency in the event of an emergency.